Privacy Policy
Thank you for visiting Palm Garage Door Repair & Gates. We truly value your trust, and we want you to feel confident when sharing your information with us. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe.
By using our website or contacting us for service, you agree to this policy.
1. Information We Collect
We only collect information that helps us serve you better. This may include:
Information You Provide
Your name
Phone number
Email address
Service address
Details about the garage door issue you’re facing
Information Collected Automatically
When you browse our website, we may collect:
IP address
Browser details
Pages you visit
Basic device information
We use these details to improve our website and understand what visitors find helpful.
2. Why We Collect Your Information
We collect your information for one simple reason — to give you the best service possible. Your details help us:
Respond to service requests and questions
Provide accurate quotes
Schedule repairs or installations
Improve our website experience
Keep records for customer support
Send you updates about your service (only when needed)
We do NOT sell your information to anyone.
We don’t like spam either, and we respect your privacy.
3. When We Share Your Information
We may share your information only when necessary, such as:
With trained technicians who will perform your service
With trusted partners who help us operate our business
If required by law or to protect our rights
We never share your personal details casually. Only essential partners who help us serve you are allowed access.
4. Cookies and Tracking
Our website uses cookies — small files stored on your device — to:
Remember your preferences
Load pages faster
Understand how visitors use our website
You can turn cookies off in your browser settings if you prefer. Some features may not work properly without them.
5. How We Protect Your Information
We take your privacy seriously and use modern security practices to protect your information from:
Unauthorized access
Misuse
Loss or alteration
While no online system is 100% perfect, we work hard to keep your data safe.
6. Your Rights
You are always in control of your personal information. You can:
Ask what information we have about you
Request updates or corrections
Ask us to delete your information (unless we need it for legal or service records)
Opt out of marketing messages anytime
Simply contact us if you want to make any changes.
7. Links to Other Websites
Our website may link to other websites (such as social media pages). We are not responsible for how those sites collect or use information, so we recommend reviewing their policies if you visit them.
8. Children’s Privacy
We do not knowingly collect information from children under 13. If you believe a child has shared personal details with us, let us know and we will remove it.
9. Policy Updates
We may update this Privacy Policy from time to time. When we do, we’ll update the date at the top of this page. If you continue using our website afterward, it means you agree with the updated terms.
10. Contact Us
Have questions about this Privacy Policy? Need help with your information?
We’re here to help.
Palm Garage Door Repair & Gates
Walnut Creek, California
Phone: 925-281-4944
Email: Office@Palmgaragedoorscom.org